SHIPPING POLICY

Thank you for placing your order! Please note that our processing time is 7-10 business days as all of our items are carefully handmade. This allows us to deliver a product of the highest quality. Once your order is fulfilled, your selected shipping option will come into effect. We will send you an email containing the tracking information. 

 

Once your order has been dispatched, The KJ Believes Brand assumes no responsibility for any loss or damage to your package. If there are any delays or issues with your package after it has been posted (including the rare occurrence of it not arriving), our brand cannot be held liable as we have no control once it is in the hands of the postal service. In such cases, please reach out to your local postal service using the provided tracking number (USPS for US customers).

 

While we will make every effort to ensure your order is delivered punctually, The KJ Believes brand cannot be held liable for circumstances beyond our control, such as extreme weather or service disruptions. You will only be billed for the items that are dispatched to you, in addition to the relevant shipping and tax fees. 

 

We appreciate your business and thank you for shopping with us!